If you have questions about an order from our online store or need to return products you’ve purchased direct from us, see our Contacts Page for the e-mail address.

Lost your receipt?

Look up your Opal serial number or your order number (for reinstalling Addressix or PhotoPress) from eSellerate’s support page.

If you purchased the Japanese version of Opal from Stands Co., please contact them for support.

There is an update (to version 1.7) for King of Dragon Pass, and an FAQ (list of frequently asked questions).

If you’re having problems running our software, see our Contacts Page for the e-mail address to use. And check the FAQs for Opal, Addressix, or PhotoPress.

We’re sorry, but we cannot offer support for the Classic 1.0 version of Acta. Please refer to the FAQ.